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  5. Book a Session for a Customer

Book a Session for a Customer

  1. Navigate to the Schedule Section:
    • Go to the “Schedule” section to view all available classes.
  2. Select a Session:
    • Find the session you want to book and click on it.
  3. Search for the Customer:
    • In the “Search by Customer Details” box, search for the customer by their name or phone number.
  4. Choose Booking Method:
    • Once the customer is selected, choose how to book the session:
      • Using their package: If the customer has a package with a balance matching the class type.
      • Walk-in mode: If the customer is paying for the session without a package.
  5. Book the Session:
    • Press “Book” to complete the booking. The customer will then appear in the list of those booked for the session.
  6. Important Notes:
    • If the session is booked using the walk-in method, the session fee will be automatically added to the studio’s wallet.
    • For a session to be booked using a package, the customer must have a package with a balance that matches the class type.
    • If the class is fully booked, the customer can be added to a waiting list and will be notified via email when a spot becomes available

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